Meet customers on your site
A website chat widget gives visitors a direct way to ask for help, without leaving the page they are on.
A clearer way to support
Good conversations.
Better connections.
Bring customer questions and your team together in one support workspace. Less switching between tools. More time for helpful replies.
Team-operated. Powered by self-hosted Chatwoot.
Website conversationAssigned
Hi! Where can I find the setup guide?
Happy to help. Let’s get your workspace ready, one step at a time.
Reply to your customer…
Illustrative interface · sample conversation
Website chat that starts a conversationShared inbox that keeps contextTeam collaboration that moves it forward
Built around the conversation
Everything in the right place.
A focused workspace for handling incoming questions, coordinating replies and keeping customer context close.
Keep the whole conversation
Review conversation history and contact details in a shared inbox, so the next reply starts with context.
Work together on replies
Assign conversations, leave private notes and organize requests with labels to keep support work clear.
From question to resolution
A simple flow.
A human response.
Built for support teams that want a clear view of what needs attention.
- 01
Start a conversation
A visitor reaches out through your connected website chat.
- 02
Find the right teammate
Review the request, assign it and keep internal context together.
- 03
Reply and follow through
Help the customer, track the conversation and resolve the request.
About Joyline
Our workspace.
An open-source foundation.
Joyline is our customer-support service, operated using a self-hosted deployment of Chatwoot. This site introduces that service; the working support application is available at chatwoot.yzpaypro.com.
Website conversations, shared inboxes and agent collaboration are provided through the Chatwoot workspace. Access is for team members with an existing account. For account access or service questions, contact your workspace administrator through your existing support channel.
Joyline is not the official Chatwoot website and does not claim authorship of the Chatwoot software. Available channels and features depend on each workspace’s configuration.
Your next helpful reply starts here.
Already part of the team? Sign in to your support workspace.
About this website & privacy
This is an informational website. It has no signup form, payment form, advertising pixels or analytics scripts, and it does not set cookies. The interface above is an illustration, not real customer data. Links to the support application open a separate service, where authentication and conversation processing are handled by that workspace. Do not submit personal or confidential information through this informational page.